{"product_id":"9781501147760","title":"The Power of Moments : Why Certain Experiences Have Extraordinary Impact","description":"\u003cstrong\u003eThe Power of Moments\u003c\/strong\u003e\u003cbr\u003e\u003cb\u003eAuthor(s): Chip Heath, Dan Heath\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eThe \u003ci\u003eNew York Times\u003c\/i\u003e bestselling authors of \u003ci\u003eSwitch\u003c\/i\u003e and \u003ci\u003eMade to Stick\u003c\/i\u003e explore why certain brief experiences can jolt us and elevate us and change us—and how we can learn to \u003ci\u003ecreate \u003c\/i\u003esuch extraordinary moments in our life and work.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eWhile human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could design a lesson that he knew his students would remember twenty years later? What if a manager knew how to create an experience that would delight customers? What if you had a better sense of how to create memories that matter for your children?\u003cbr\u003e \u003cbr\u003eThis book delves into some fascinating mysteries of experience: Why we tend to remember the best or worst moment of an experience, as well as the last moment, and forget the rest. Why “we feel most comfortable when things are certain, but we feel most alive when they’re not.” And why our most cherished memories are clustered into a brief period during our youth.\u003cbr\u003e \u003cbr\u003eReaders discover how brief experiences can change lives, such as the experiment in which two strangers meet in a room, and forty-five minutes later, they leave as best friends. (What happens in that time?) Or the tale of the world’s youngest female billionaire, who credits her resilience to something her father asked the family at the dinner table. (What was that simple question?)\u003cbr\u003e \u003cbr\u003eMany of the defining moments in our lives are the result of accident or luck—but why would we leave our most meaningful, memorable moments to chance when we can create them? \u003ci\u003eThe Power of Moments\u003c\/i\u003e shows us how to be the author of richer experiences.\u003cbr\u003e\u003cbr\u003eReview(s):\u003cbr\u003e\"I read this cover to cover and learned something new on each page. Beautifully written, brilliantly researched--I'm recommending it to everyone I know!\"\u003cb\u003e—Angela Duckworth, \u003ci\u003eNew York Times \u003c\/i\u003ebestselling author of \u003ci\u003eGrit \u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e“The most interesting, immediately actionable book I’ve read in quite a while. I walked away with new ideas for motivating employees, delighting customers, engaging students, and even planning family vacations. If life is a series of moments, the Heath brothers have transformed how I plan to spend mine.”\u003cb\u003e—\u003c\/b\u003e\u003cb\u003eAdam Grant, \u003ci\u003eNew York Times \u003c\/i\u003ebestselling author of \u003ci\u003eGive and Take\u003c\/i\u003e, \u003ci\u003eOriginals\u003c\/i\u003e, and \u003ci\u003eOption B\u003c\/i\u003e with Sheryl Sandberg\u003c\/b\u003e\u003cbr\u003e'Chip and Dan are amazing and impactful story tellers. In \u003ci\u003eThe Power of Moments\u003c\/i\u003e, they are able to use stories to display a powerful truth, that we can be more impactful as leaders and as people by recognizing and creating more “moments”.  At Virgin Atlantic, helping our people create [such] amazing moments for each other and for our customers is a nice new way of articulating an underlying goal of great leadership. This book truly frames that thinking in an easy to understand and engaging way. Perhaps even more importantly, I can see many similar opportunities in my life as a husband, father and member of a community.'\u003cb\u003e—Craig Kreeger, CEO of Virgin Atlantic\u003c\/b\u003e\u003cbr\u003e“A sincere introduction to how readers can shape and improve the peaks in their own experiences. Infused with positivity and enthusiasm…. Readers hungry for a bigger slice of life will find this book valuable. Heuristic advice and life-affirming direction form a gratifying combination in this motivational handbook.”\u003cb\u003e\u003ci\u003e—Kirkus\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e“This terrific book is bursting with practical insights and memorable stories on every page. It's as relevant to product designers and meeting planners as it is to teachers and parents. I've already put many of its novel suggestions to work. Don't miss it.”\u003cb\u003e—Eric Ries, author of bestselling author of \u003ci\u003eThe Lean Startup\u003c\/i\u003e, \u003ci\u003eThe Startup Way \u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e\"Flat out amazing.\"\u003cb\u003e—Jake Knapp, \u003ci\u003eNew York Times \u003c\/i\u003ebestselling author of \u003ci\u003eSprint\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e\"Chip Heath of Stanford and Dan Heath of Duke argue persuasively that any organization that creates peak moments--for its customers, its employees, or its students--will enjoy benefits that range from fanatical loyalty to revenue growth. In this entertaining and informative read, they explain just how to create those moments and how to turn them into a competitive advantage.\"—\u003cb\u003e\u003ci\u003eBizEd\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e\"\u003ci\u003eThe Power of Moments\u003c\/i\u003e packages together countless hours of research and interviews, as well as dozens of illustrative examples, in digestible, accessible, and entertaining prose....\u003ci\u003eMoments \u003c\/i\u003eoffers something for everyone—medical practitioners rethinking the patient experience, corporate leaders re-imagining staff engagement, small businesses looking to differentiate themselves, teachers crafting more memorable lessons. Like \u003ci\u003eSwitch \u003c\/i\u003eand \u003ci\u003eMade to Stick\u003c\/i\u003e, two of the authors’ previous books, \u003ci\u003eThe Power of Moments\u003c\/i\u003e is particularly useful for the social sector, in which change agents face daunting challenges in the fight for social justice, economic equality, and environmental protection. All those desperate for blueprints for creating the extraordinary should read this book.\"—\u003cb\u003e\u003ci\u003eStanford Social Innovation Review\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003eISBN:  9781501147760\u003cbr\u003e\u003cbr\u003e ","brand":"Simon \u0026 Schuster","offers":[{"title":"Hardback","offer_id":40591967289550,"sku":"9781501147760","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0600\/7029\/7806\/products\/O_b024f84f-9f19-49b6-80c2-d2b56760425e.jpg?v=1646775694","url":"https:\/\/pickwickbookshop.com\/products\/9781501147760","provider":"Pickwick Bookshop","version":"1.0","type":"link"}